Thank you to the health providers who have chosen to use MOAT: Mental Health Services’ OVA training package –
This package will be tailored to meet the needs of any private or public healthcare setting – emergency departments, mental health services, home visit staff, general ward staff, and security guards. The training will reflect individual organisations’ policies, procedures and guidelines, and will be relevant to particular workplace logistical or contextual complexities.
Agencies in the Youth Welfare and Homelessness sectors will also find this interactive and strategy-rich training package relevant to their workplaces and OV&A issues.
Core Training content:
- medico-legal principles
- mental health literacy
- predisposing factors and triggers
- reporting on VHIMS / Riskman
- social factors affecting experience of healthcare
- interpersonal factors between staff and consumers / visitors
- self-awareness of personal stress
- recognising early signs of agitation
- communication skills
- intro to verbal and non-verbal de-escalation
- use of equipment i.e.. duress alarms
- Code Grey / Black
Clinical Training additional content:
- challenging behaviours
- environmental and consumer risk assessment
- advanced verbal and non-verbal de-escalation
- advanced Code Grey / Black
- safe restraint procedures and clinical monitoring requirements
- staff breakaway techniques
- use of PRN medications
Data from 2016 – 2020 healthcare post-training evaluations for a metropolitan Melbourne health network (4,012 participants).
Percentage of participants who responded positively to each post-evaluation question:
- “Facilitator’s ability to answer questions” – 99.88%
- Program content
- “Appropriate content” – 99.80%
- “Current material” – 99.93%
- Participants would “recommend the course to others” – 99.65%
Please contact Bryan Jeffrey to discuss providing MOAT: Mental Health Services’ OVA training package for your staff team.